Trending Eyes Refund and Returns Policy

Last Updated: October 7, 2024

At Trending Eyes, we are committed to delivering top-quality digital services, including marketing, advertising, and content writing. However, we understand that after purchasing a service, situations may arise where you might need to request a refund or return for the services purchased. So, in such a scenario, refer to this Refund and Returns Policy aims to know all conditions under which refunds or returns are applicable, ensuring transparency and customer satisfaction. However, refunds are only issued if we deemed the condition appropriate for refund.

1. Refund Policy for Digital Services

Our services are digital, and due to the nature of these services, we do not offer refunds once a service has been fully rendered or delivered. However, under specific conditions, partial refunds or full refunds may be considered.

Conditions for Refunds:

• Service Not Delivered: If you cancel our services within 5 days of payment, you will receive a full refund.
• Partial Refund for Work in Progress: If you cancel our services after 5 days, we will charge for the work completed. The remaining balance may be refunded within 45 days to your original payment method if agreed by us.
• Non-Refundable Items: Gift cards, downloadable software, and items on sale are not eligible for refunds.
• Duplicate Transactions: If you’re mistakenly charged twice, we will refund the duplicated amount.

For the above mentioned conditions, all refund requests must be submitted within 5 days of the purchase or service delivery. After that, no request will be entertained.

2. Non-Refundable Services

Besides the above listed refund conditions, some of the circumstances that do not qualify for a refund are as follows:

• SEO Services: Since search engines frequently update algorithms, we cannot guarantee specific rankings. As a result, refunds are not issued if your rankings fluctuate due to these updates.
• Third-Party Engagements: We cannot refund services if you also work with a third-party provider while engaging us.
• Content Adjustments: If changes made by you or a third-party provider negatively impact results, we are not responsible for issuing refunds.

3. Cancellation Policy

You must notify us in writing to cancel services such as content marketing or advertising. If you cancel within 5 days, you are entitled to a full refund. After that, any refund will reflect the amount of work already completed.

Service Renewals: You need to cancel service renewals 10 days prior to the next billing cycle to avoid charges. If you cancel after this window, we will charge for the work done during that billing cycle.

4. Revisions and Amendments

Furthermore, if you’re not satisfied with our work, we may offer a revision for content or advertising services. However, the mentioned revision request must align with the original scope of the project.

5. SEO Refund Policy

We don’t offer refunds for backlinks and SEO services under the following conditions:

• Algorithm Changes: If search engine algorithms change, we cannot refund based on those updates.
• Incorrect URLs: If you provide incorrect URLs for link-building, refunds will not be issued for any resulting errors.
• External Providers: We won’t refund SEO services if results are affected by third-party service providers.
• Search Ranking Variability: Additionally, SEO rankings fluctuate, we cannot guarantee immediate or permanent changes in search positions.

6. Refund Processing Time

Refunds are typically processed within 45 days after cancellation. Once a refund is issued, the amount will be credited back to your original payment method, but your bank may take additional time to process the refund.

7. Contact for Refunds and Cancellations

After reading our above mentioned refund and returns policy, if you want to request a refund or cancel services, contact us via:

• Email: trendingeyes.main@gmail.com
• Contact Form: Visit our Contact Us page

8. Policy Updates

We reserve the right to modify this Refund and Returns Policy at any time. So, be sure to review this policy regularly to stay informed of any changes. Your continued use of our services indicates acceptance of these updated terms.

Final Notes

Above all, at Trending Eyes, our goal is to provide outstanding services and resolve any concerns quickly. We value your business and work hard to achieve the best results. If you have questions about our Refund and Returns Policy, feel free to reach out.

You can also check out our terms and conditions page.

Also, read our privacy policy here. 

Note: We reserve the right to the final decision whether a refund should be issued or not.